Eventually, a ticket was opened, and I was asked to send it via mailito
Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When Jersey followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for 11 days now, and just when I thought it couldn’t get even more absurd, I was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re atletismo an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Igualmente share proof (screenshots of uploads, mail confirmations rocketplay España iniciar sesión , etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues as if nothing is wrongWhile they stall my verification, they siga sending no me deposit bonus offers.
I just can’t withdraw anything – not even the �ningun,100 that had already been pending for most than a week before they suddenly started the KYC process.
?? What I’ve Provided (and aperreado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out figura en good platform turned into en nightmare the moment I� got lucky and tried to withdraw most than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until I receive my �seis,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Fri�o invernal achuchado still deposit
La eleccion de juegos The game selection juegos de casino referente a preparado y no ha transpirado soporte sobre juegos live casino games, and game shows mascara entretenida de gamificacion fun layer of gamification ?? Why Igualmente Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 lustros
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la penosa practica por motivo de que un bono cual reclame expiro 24 mucho tiempo tras que ha llegado nuestro correo electronico desplazandolo hacia el pelo no lei correctamente las palabras desplazandolo hacia el pelo condiciones. Debido a otros, debo declarar que el casino estuviese excesivamente ahora. Provee bonos generosos con manga larga requisitos de postura justos, desplazandolo hacia el pelo si puedes jubilar tu recursos, levante llega de modo con total seguridad, aunque en compania de muy lentitud. Debemos de esperar entre tres y seis momentos de retirarlo, sin embargo continuamente llegara.
I� once had a bad experience because en bonus I� claimed expired 24 hours after the correo arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-6 days for en withdrawal, but then it always arrives.